By purchasing a bear or making a donation to The Kids' Cancer Project you are agreeing to our terms and conditions including our refund policy. Please review the following terms and conditions prior to making your donation.

The Kids' Cancer Project Trading Policies

We adhere to all relevant fair trading laws, policies and practices. To find out more please visit and

Payment Options

How to make a payment
Once you have made your selection you will be guided through the payment process. The methods of payment available on our website are credit card and PayPal. We do not capture or store your credit card details, only the authority from our bank that your credit card payment has been approved.

If you authorise a recurring donation, your credit card details are stored by our payment processor in accordance with payment card industry standards.

The cards we accept
We accept Visa, Mastercard and American Express cards via a secure payments system which is linked directly to our bank who will authorise all credit card payments. We can accept cards issued in Australia or overseas.

Payment currency

All transactions are processed in Australian dollars.

Your Receipt

When you complete your transaction a receipt will be emailed to the address provided by you during your transaction. If you require a receipt to be mailed to you, please contact us at

Donations of $2 or more are tax deductible.

Request for Refund

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund or credit where the website doesn't do what it is supposed to do. If there has been error please, email or call 1800 651 158 as soon as possible.

Contact details

The Kids' Cancer Project
PO Box 6400
Alexandria, NSW 2015
Freecall: 1800 651 158

Delivery Policy

All bears purchased for a specific person will be sent within seven days of purchase. Donated bears to hospitals will be delivered as required by the hospitals or at the discretion of The Kids' Cancer Project.

The Kids' Cancer Project is an ACNC Registered Charity 
ABN 13 061 138 181 | CFN 10581